Shipping Policy – Kanō Marine

  1. Processing Time: Orders are typically processed within 1-2 working days (excluding weekends and holidays) after receiving payment confirmation.
  2. Shipping Methods: We offer domestic shipping within India. Shipping methods and carriers will be displayed during the checkout process.
  3. Shipping Rates: Shipping rates are calculated based on the weight of the package and the destination within India. You can view shipping costs during the checkout process before completing your order.
  4. Domestic Shipping (within India): Orders shipped within India are typically delivered within 7-8 working days after processing, depending on the shipping method selected.
  5. Expedited Shipping: We offer expedited shipping options for customers who require faster delivery. Please select the expedited shipping option during checkout for faster delivery.
  6. Tracking Information: Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to track the status of your delivery.
  7. Shipping Restrictions: Some items may be restricted from shipping to certain locations within India due to legal or logistical reasons. Please check the product page for any shipping restrictions before placing your order.
  8. Refunds: We do not offer refunds after the order has been shipped. However, if you encounter any issues with your order or delivery, please contact our customer service team at [contact email/phone number] for assistance.
  9. Shipping Address: Please ensure that your shipping address is entered correctly during checkout. We are not responsible for orders shipped to incorrect or incomplete addresses.
  10. Holiday Shipping: During peak holiday seasons, shipping carriers may experience higher than usual volumes, which can lead to longer delivery times. We recommend placing your orders in advance to ensure timely delivery during these periods.
  11. Customer Service: For any questions or concerns regarding your order or shipping, please contact our customer service team at 8830705365 or visit our contact page here.