1. Refunds:
1.1. We strive to ensure that all products listed on our website meet the highest standards of quality and reliability. However, if you encounter any issues with your purchase, we offer refunds under certain circumstances.
1.2. Refunds are only applicable prior to the shipment of your order. Once your order has been processed and shipped, it is considered final and cannot be refunded.
1.3. If you believe you are eligible for a refund, please contact us immediately with your order details and reason for the refund request. We will review your request and provide further instructions on how to proceed.
1.4. Refunds, if approved, will be processed within 2-5 business days. The refund will be issued to the original method of payment used during the purchase.
1.5. Shipping costs are non-refundable, except in cases where the return is due to our error (e.g., receiving the wrong item, defective or damaged product).
2. Cancellations:
2.1. Orders can be cancelled and refunded only before they have been shipped. Once an order is processed and shipped, it cannot be cancelled.
3. Contact Us:
3.1. If you have any questions about our Refund Policy or need assistance with a refund request, please contact us at [contact email/phone number].
4. Amendments:
4.1. We reserve the right to update or modify this Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on this page.
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to this Refund Policy.
This policy emphasizes that refunds are only possible before shipment and clarifies the cancellation process accordingl